At The Boston Beer Company, Inc., we're committed to protecting your privacy. Federal and various state laws require us to tell you how we collect, use, share, and protect your personal information. These laws also limit how we can use your personal information. Please read this policy carefully to understand what we do with the personal information we collect.
When you contact us to help you with a question or concern, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your questions and concerns or in connection with providing information for your subscription to Email Alerts.
When do we collect personal information?
Examples of when we might collect your personal information include, but are not necessarily limited to:
- When you subscribe to Email Alerts by providing your email;
- When you submit a question or comment or request information on our Contact Us page.
Where does your information go?
- Within Boston Beer, we may use your personal information to process an Email Alert, to help us properly respond to your comment or question, or to provide you with a request for information.
- We also use a third party service provider to provide webcast services. That provider may collect your first name, last name, and email address if you participate in a webcast, and will only provide that information to Boston Beer upon Boston Beer's request and for purposes related to the webcast.
- Additionally, we may be required to share your information in response to a lawful request from public authorities.
Cookies and How We Use Them
This website does not collect cookies.
Keep in mind that this website may contain links to websites operated by other parties. We generally have no connection with or control over the content on those external websites, which may have different privacy policies and practices.
Consent and Changes to This Policy
By using our website, you consent to our collection and use of your personal information as described here. If we change our policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.
Questions About Other Issues
Visit our Contact Us page to submit an online question, comment, or complaint.
We use commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on this site. These procedures include, but are not limited to, firewalls, encryption, intrusion detection, and site monitoring. We also limit access to any personally identifiable information we receive to employees who need access to that information in order to do their jobs. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your personally identifiable information, we cannot guarantee that it will be 100% secure.
European Economic Area Visitors and the Privacy Shield
This site is hosted and operated in the United States (“US”) and elsewhere in the world. By using this site, you are consenting to the transfer of your personal information to the US. If you are accessing this site from outside the US, please be advised that US law may not offer the same privacy protections as the law of your jurisdiction.
We participate in the EU-US and Swiss/US Privacy Shield. We protect consumer personal information received for processing from clients in the European Economic Area and Switzerland in accordance with the Privacy Shield Principles. The Federal Trade Commission has jurisdiction over The Boston Beer Company’s compliance with the Privacy Shield. In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact The Boston Beer Company at:The Boston Beer Company
Director of Risk Management & Review
We have further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.icdr.org/about_icdr for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you.
We also protect all data transferred to the third parties by entering into contracts with the third party ensuring that your data is only processed for the limited and specified purposes consistent with your authorization. We will require that the third party recipient provide the same level of protection as reflected in the Privacy Shield principles and will take all reasonable and appropriate steps to ensure that the third-party recipient effectively processes the personal information. Upon request, we will provide a summary or a representative copy of the relevant privacy provisions of our contract with the third-party recipient. To learn more about the Privacy Shield and to view our certification, please visit https://www.privacyshield.gov.
Review and Correction of Your Information
California Privacy Rights
California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. We not share any California consumer personal information with third parties for marketing purposes without consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information set forth below.